neotech.studio
🔒 GDPR compliant

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal data in compliance with GDPR.

Data Controller

The data controller responsible for your personal data is:

Karoxa L.L.C.-FZ

Meydan Road 1

Dubai

United Arab Emirates

CEO: Tevfik Karaboga

Email: hello@neotech.studio

1. What information we collect

Personal data

We collect information you provide directly to us, such as when you:

  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Use our MVP wizard or consultation services
  • Communicate with us via email or phone

Technical information

We automatically collect certain technical information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Information about referring websites
  • Device and operating system information
2. Legal basis for processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): When you voluntarily provide information through forms or subscribe to communications
  • Legitimate interests (Art. 6(1)(f) GDPR): For website analytics, security, and business development
  • Contract performance (Art. 6(1)(b) GDPR): When processing is necessary to fulfill our services
  • Legal obligation (Art. 6(1)(c) GDPR): When required by applicable law
3. How we use your information

We use your personal data for the following purposes:

  • Responding to your inquiries and providing requested services
  • Sending information about our services (with your consent)
  • Improving our website and services
  • Ensuring website security and preventing fraud
  • Complying with legal obligations
  • Analyzing website usage to improve user experience
4. Data sharing and transfers

We do not sell, trade, or rent your personal data to third parties. We may share your data in the following limited circumstances:

  • With service providers who help us operate our website and services
  • When required by law or to protect our rights
  • With your explicit consent

International transfers

As we operate globally, your data may be transferred to countries outside the EU/EEA. We ensure adequate protection through:

  • EU Commission adequacy decisions
  • Standard contractual clauses (SCCs)
  • Other appropriate safeguards under GDPR
5. Data retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

  • Contact inquiries: 3 years from last contact
  • Newsletter subscriptions: Until unsubscribed
  • Website analytics: 26 months (Google Analytics standard)
  • Legal obligations: As required by applicable law
6. Your rights under GDPR

You have the following rights regarding your personal data:

  • Right of access (Art. 15): Request information about your personal data we process
  • Right to rectification (Art. 16): Correct inaccurate or incomplete data
  • Right to erasure (Art. 17): Request deletion of your personal data
  • Right to restrict processing (Art. 18): Limit how we use your data
  • Right to data portability (Art. 20): Receive your data in structured format
  • Right to object (Art. 21): Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time when processing is based on consent

To exercise these rights, contact us at: hello@neotech.studio

7. Cookies and tracking

Our website uses cookies and similar technologies. For detailed information about our cookie usage, please see our Cookie Policy.

8. Security measures

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL/TLS encryption for data transmission
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure data storage and backup procedures
9. Contact and complaints

If you have questions about this privacy policy or wish to exercise your rights, contact us:

hello@neotech.studio
Meydan Road 1, Dubai, United Arab Emirates

You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR.

10. Updates to this policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "last updated" date.

Last updated: December 2024